We, at GhaswalaVision Foundation / www.ghaswalafoundation.org (the Website and the foundation,severally and collectively hereinafter referred to as “GhaswalaVision Foundation”), value your privacy, and consider our relationship with you as invaluable and strive to respect and safeguard your right to privacy. We shall protect the personal / sensitive information provided by you and shall not disclose the same to anyone unless it is required by law, directed by you, or necessary to provide our services to you or on your behalf.
We may, from time to time, change this Policy or parts thereof and notify you of the changes by posting the new Privacy Policy on the website.
You acknowledge that you have read, understood and agreed to our Privacy Policy, whether or not you have registered with Ghaswala Vision Foundation. By reading this Privacy Policy, you expressly consent to our use, processing, retention, and disclosure of your Personal Information (hereinafter defined) in accordance and compliance with this Privacy Policy, local applicable laws, and the EU General Data Protection Regulation (“GDPR”). The GDPR provisions are applicable to citizens and companies of the European Union member states as well as to the companies, data controllers, and data processors outside of the European Union that collect, process, monitor information of citizens of the European Union member states. We reserve the right to deny access to our site if you do not agree to our Privacy Policy.
What we collect?
This Privacy Policy describes Ghaswala Vision Foundation’s treatment of personally identifiable information that Ghaswala Vision Foundation collects when User is on our website. The website does not collect any unique information about the User (such as User’s name, email address, age, gender etc.) unless the User specifically and knowingly provides such information on the Website.We collect your personal information to improve our services to you and to keep you updated about new information that may be of interest to you.
Please be aware that Ghaswala Vision Foundation will release specific personal information about the User if required to do so in the following circumstances:
- in order to comply with any valid legal process such as a search warrant, statute, or court order, or
- if any of User’s actions on our website violate the Terms of Service or any of our guidelines for specific services , donations, etc., or
- to protect or defend our legal rights or property, the website, or our Users; or
- to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the security, integrity of Ghaswala Vision Foundation’s website/offerings.
Pre-registration – You can access certain sections and features of the websitewithout registering or disclosing any personal information. As a visitor to the website, remember that your web browser or computer makes anonymous visitor data available to us in the form of HTTP cookies. To avail some of the services offered by us, or to make donations made available through our website, you will need to sign up and provide elaborate details.
Registration – To avail the functionality of our services, to make donations to our Ghaswala Vision Foundation and towards its missions, and / or to volunteer with our non-profit GhaswalaVision Foundation, you will be asked to register for an account with the website. This may involve creating a username and password (collectively, “Login Credentials”) and disclosing to us sensitive information that can identify you personally including, but not limiting to, your email address, correspondence address, and financial information such as your bank account or other payment instrument details (collectively, “Personal Information”).
We may also ask for additional Personal Information from time to time to meet new regulatory requirements or to provide you with other benefits of our services. As always, the information that we seek will only be for the purpose stated & in accordance to regulatory compliance. We use this information to contact you and undertake activities that you have specifically authorized us to do.
Collection and Use of Personal Information
This Privacy Policy explains how the Website collects personal and non-personal data and information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to, information regarding your name, address, telephone number, date of birth, gender, e-mail address, etc. (“Personal Information / Personal Data”). You may be required to provide us with your Personal Information during the course of using the Website for instance, at the time of creating a User ID or providing financial information while making an online donation, at the time of communicating with Website’s customer service by phone, email or otherwise, at the time of providing reviews of the content available on the Website, all however only with your express consent each time. The Website collects only such Personal Information which it believes to be relevant and necessary to better understand your needs and/or to notify you of any updated information and activities that may interest you and/or to support your relationship with the Website and/or to prevent fraud and unlawful use.
How we use your Personal Information / Personal Data
The Personal Data that the Website collects may be processed and used for the purposes of operating our Website, managing, and operating the GhaswalaVision Foundation providing our services, and for the purposes of invoicing, and donation processing, ensuring the security of our Website and services, maintaining back-ups of our patient and medical databases and communicating with you.
We may collect and process data about your use of our Website and services (“Usage Data”). The Usage Data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the Usage Data is our analytics tracking system. This Usage Data may be processed for the purposes of analyzing the use of the website and services. We use third party platforms for processing donations, maintaining track records of patients, donors, and / or donees, etc. Under such circumstances we may be required to share the Personal Information given by you with the third parties, to add value and improve the quality of services imparted by us to you. We shall take all reasonable steps to ensure that the confidentiality of your Personal Information is maintained by imposing strict confidentiality standards on all the third parties, including recipients such as donors from various member states of the European Union, with whom we part this Personal Information.. We shall not allow any third parties to retain your Personal Information longer than what is warranted by the nature of services rendered.
We would also impart your Personal Information wherever it is required to be disclosed under law to any of the governmental agency or regulatory bodies. We may share aggregated information that may include Personal Information with third parties for analysis, demographic profiling, medical studies, surveys, and other purposes having legitimate interests.
We may collect and process information relating to transactions, including making donations for various categories made available on our website, through our website (“transaction data”). The transaction data may include your contact details, your mode of payment details and the transaction details. The transaction data may be processed for the purpose of processing donations, and invoicing and keeping proper records of those transactions, basis our legitimate interests, namely the proper administration of our Website and GhaswalaVisionFoundation and communications with users. Please note, currently donations to our Ghaswala Vision Foundation can only be made in Indian Rupees by Indians, residing in India or otherwise.
We may collect and process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content such as your donation queries, medical queries, queries related to the GhaswalaVision Foundation, and metadata associated with the communication. Our Website will generate the metadata associated with communications made using the Website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping, basis our legitimate interests, namely the proper administration of our Website and business and communications with users.
We may also process your Personal Data or any part or item thereof, identified in this Privacy Policy, where necessary for the establishment, exercise, or defense of legal claims or enforcement of rights, whether in court proceedings or in an administrative or out-of-court procedure, or for compliance with a legal obligation to which we are subject. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal and fundamental rights and the legal rights of others.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Safeguard/s to protect your Personal Information
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the Personal Information under our control. We have implemented several measures to ensure security and data protection. We ensure that the Personal Information given to us by you on the Website is placed in the secured portion of our website. We use the most advanced encryption technology, Secure Socket Layer (SSL), to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted
communication between clients and servers. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access and data breaches. In the event of occurrence of a Personal Data breach, we have strict guidelines and measures to notify the designated supervisory authority to ensure minimized risks to the rights of the users. We further also notify the User / you of the Personal Data breach without any undue delay. Further, for online donation payments, we have adopted the PayUMoney Payment Gateway processing system which is secured and fully compliant Payment Card Industry (PCI) Data Security Standard (DSS) certification Level 1 and ISO 27001 certification and 128 SSL encryption and two factor authentication. The third party payment aggregator may collect your Personal Information for processing payments, and therefore, we advise that you read their privacy policies made available on their website. We do not collect or store any bank account details of our donors on our Website or anywhere else.You can also send us an e-mail atcontact@ghaswalafoundation.organd we shall ensure that your information is updated and protected from any misuse or unauthorized revelation.
Data retention / Back – up
We retain your Personal Data only for as long as necessary to fulfill the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Your principal rights under data protection law are:
THE RIGHT TO ACCESS:
You have the right to view, amend, access, or delete the Personal Information that We / Website hold about you. To request access, please e-mail at contact@ghaswalafoundation.org
THE RIGHT TO RECTIFICATION:
If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time, via e-mail at contact@ghaswalafoundation.org
THE RIGHT TO ERASURE:
1. You may request the deletion of any Personal Information we hold on you at any time. To request deletion of your Personal Information, contact contact@ghaswalafoundation.org using the e-mail address we hold for you or otherwise proving your identity.
2. Be aware that requesting deletion, unlike unsubscribing from specific e-mails, is total and irreversible. This means that We will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types.
3. In some circumstances you have the right to the erasure of your Personal Data without undue delay. Those circumstances include: the Personal Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the Personal Data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
THE RIGHT TO RESTRICT PROCESSING:
In some circumstances you have the right to restrict the processing of your Personal Data. Those circumstances are: you contest the accuracy of the Personal Data; processing is unlawful but you oppose erasure; we no longer need the Personal Data for the purposes of our processing, but you require Personal Data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your Personal Data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
THE RIGHT TO OBJECT TO PROCESSING:
1. You have the right to object to our processing of your Personal Data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the Personal Information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
2. You have the right to object to our processing of your Personal Data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your Personal Data for this purpose.
3. You have the right to object to our processing of your Personal Data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
THE RIGHT TO DATA PORTABILITY:
To the extent that the legal basis for our processing of your Personal Data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your Personal Data from us in a structured, commonly used and machine-readable format. To request for a copy of the Personal Information we hold on you, please e-mail at contact@ghaswalafoundation.org
THE RIGHT TO COMPLAIN TO A SUPERVISORY AUTHORITY:
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a local supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
THE RIGHT TO WITHDRAW CONSENT:
To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by e-mailing us
at contact@ghaswalafoundation.org
Your Consent
You acknowledge that by using this Website and by providing your Personal Information, you consent to the collection and use of the Personal Information that you disclose on the Website in accordance with this Privacy Policy.
Cookies
You understand that a cookie is a small piece of data that is sent to your web browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information. You may choose to decline/ disable cookies, however, the same may have a significant impact on your experience of the Website and may make parts of the Website non-functional or inaccessible. We recommend that you leave cookies turned on.
Links to Other Site
You agree and understand that the Website may contain links to other websites (“Linked Sites”) on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with us unless expressly specified on the Website. We are therefore not responsible for any form of transmission, transfer whatsoever, received by you from any Linked Site. Accordingly, we or Website does not make any representations concerning the privacy practices or policies of such Linked Sites or terms of use of such websites, nor do we control or guarantee the accuracy, integrity, or quality of the content available on such websites.
Our details
This website is owned and operated by Ghaswala Vision Foundation Our principal place of business is at 1-Go-Nidhi, Ground Floor, 53 Hill Road, Bandra (W), Mumbai 400050 You can contact us:
- using our website contact form
- by e-mail, at contact@ghaswalafoundation.org
- Policy updates
We reserve the right to change or update this privacy policy at any time without notice of such update/change to any persons/ entity. Such changes shall be effective immediately upon posting on the Website. You understand and agree that you shall be solely responsible for keeping yourself updated with this Privacy Policy.